Arrow Cars Wins Newcastle Airport Contract

Airport Partners With Taxi Provider

by Oscar Lynch, Business Insider 12 March 2019

Newcastle International Airport has agreed a partnership with a national taxi company.

From May 2019, Arrow Cars will become the official taxi service provider for passengers going to and from the front of the airport, with a new booking office to be created within the terminal building.

The taxi company has already commenced recruitment of more than 100 drivers from the region to support the service. Arrow Cars will be replacing the current provider, Airport Taxis, following a tender process conducted in late 2018.

David Richmond, Arrow Cars chairman, said: “We are delighted to have been awarded the concession for the provision of taxi services at Newcastle Airport.

“This will be the first time in Newcastle Airport’s history that a private hire company has been awarded such a contract, and we are honoured that we have been chosen to run this important service.

“We will be investing over £1.8m in a large company-owned fleet ranging from executive and business class estate cars to eight passenger vehicles, allowing Arrow to deliver our unique service to millions of passengers flying in and out of the North East’s largest airport.”

Mark Hunt, chief financial officer at the airport, added: “Continuing our focus on delivering an exceptional customer experience, we were very impressed with the service that Arrow has to offer, including the latest booking technology.

“We would like to thank Airport Taxis for the service it has provided to the Airport and the North East travelling public.”