Staff very helpful at booking desk Staff very helpful at booking desk Used arrow a few times at Newcastle Customers are served in order and the queue doesn’t take very long to stand in to be served Cars are nice and clean and drivers are polite and friendly. The new booking system is much better as you are told price beforehand. So if you get stuck in traffic jams it doesn’t cost you any more
Maria P. 6 months ago
Best taxi company in Newcastle. Always prompt and efficient service. Excellent online booking facilities and very user friendly app.
Tom P. 3 months ago
Newcastle Airport Arrived at Newcastle Airport at about 3:45am after a long flight with 2 tired children, was greeted at the desk by staff who quoted the fare paid and the car was waiting outside. Driver helped with all suitcases into the car and also folded my pushchair. Driver was polite, friendly and knew where he was going hope to use Arrow again in the future.
Callum 6 months ago
Great service Turned up on time, friendly, loved the tracking and confirmation texts. Would recommend.
Amy 3 months ago
Easy to book Easy to book, cars very clean and tidy arrive on time drivers very friendly
Lucy H. 5 months ago
Good staff and drivers Good drivers and good staff to work with
Charlene H. 6 months ago
Excellent. Easy to book, good competitive price, and good service. Being notified of the driver and being able to track his journey to pick you up is very reassuring and gives you peace of mind. Punctual, polite and helpful. Will definitely use again.
Steve M. 3 months ago
Comfortable clean cars Comfortable clean cars. Friendly drivers. Thank you.
No 5 months ago
Very satisfied. Recommended. Arrived on time and helped put cases in the car. Smooth journey and asked if we had a route preference. Car was clean. We have used Arrow several times and never had a problem.
Customer 3 months ago
Arrow Cars Bristol Airport Cars arrived on time no problems cars nice and clean drivers friendly and polite and professional highly recommend them will use every time thanks for a great service
Malcolm 5 months ago
Once the driver found the correct… Once the driver found the correct address, he was very helpful and friendly. I think that he will remember the best way in the future. I would use the company again. Thank you.
Thomas P. 3 months ago
Great customer experience Great communication & notification.Prompt service and courteous driver.Will use again.
Mr. M. 5 months ago
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Official Private Hire company for Newcastle International Airport
We take great pride in being the private hire specialists for Airports Transfers and we love nothing more than being able to make someone’s airport transfer that little bit easier.
Newcastle International Airport is our newest partner and with exclusive pick up and drop off points, our expert airport transfer service takes the stress out of your journey. Our drivers can get closer to the terminal door than anyone else, and with the latest satellite navigation technologies and flight tracking you can rest assured your driver will be on time, even if your flight isn’t.
Newcastle International Airport
We have an extensive fleet of stylish and environmentally friendly vehicles which are maintained to the highest standard ensuring you’ll always have a safe and comfortable ride when travelling with us.
The prices for all of our airport transfers are fixed and pre-paid, with no additional supplements for airport journeys, giving you one less thing for you to worry about. Our “I’ve Arrived” service also aims to make your life easier by enabling you to notify our team once you’ve collected your cases by simply clicking a link in your booking confirmation, without you even having to come to one of our desks.
Collection
Our airport terminal booking office is conveniently located inside arrivals, manned by a team of highly experienced customer service agents to assist you with your onward travel.
Self-service machines are also available, providing customers with the option to process their own bookings.
If you have booked to be collected from the airport, you’ll be able to make use of our “I’ve arrived” service, technology developed to make life that little bit easier.
When you have collected your cases, simply click the link on your booking confirmation, enter your booking reference and phone number and we will allocate your driver without you having to come to our desk.
Booking
Arrow can help make your airport transfer seamless and cost effective.
Five easy ways to book : Online | Phone | App | Self-Serve | Desk
Phone 0191 244 9966
In person– at the Arrow Cars airport office
For enquiries please email newcastlebookings@arrowcars.co.uk
Five easy ways to book
App | Online | Phone Desk | Self-Serve
Claire B.
Steve N.